Pick up lost property
Procedure
- You have been informed by an inquiry or written notification from the Lost Property Department that your missing item has been handed in.
- You will be asked to describe the missing item and, if necessary, provide proof of ownership (purchase contract, registration number or similar).
- If you would like to collect a lost property item, this is only possible with an appointment.
- You can make an appointment by telephone or e-mail. You will find the contact details under "Responsible offices".
- Alternatively, we will be happy to send you your lost item by post.
- Fees or a finder's fee may be charged for collection. If sent by post, payment can be made by invoice.
- You will receive your property back upon presentation of proof and payment of the applicable fees.
- If the finder's fee is paid voluntarily by the person entitled to receive the lost property when it is collected, the Lost Property Department will forward the finder's fee to the finder.
